2010-2011 Season  

FROZEN PRICES 3RD YEAR

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HST NOT INCLUDED

(subject to change without notice)

Birthdays & Deadlines

Your Pass rate is determined by your age on the day of purchase.

Lost & Forgotten Passes

• Try your best to avoid losing your season pass! But if you do, report it immediately to our guest services staff. We will replace your lost or stolen pass for a $50.00 administration fee.

• If you forget your season pass we will issue a replacement pass for that day at our guest services. It will cost you a processing fee of $5.00. Please note that there will be a limit to pass replacements.

  Tid Bits

• Terrain Park

• Showshoeing

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Terms and Conditions

• Our insurers require that a liability waiver be signed before any pass can be issued. Parents must sign the waiver form on behalf of their children under 19 years of age. In order for waivers to be valid, they must be witnessed by a Guest Services staff member.
• Season passes remain the property of Crystal Mountain Resorts Ltd. and may be revoked for foul language, misuse or violation of the Alpine Responsibility Code. Uses of this pass by anyone other than the registered pass holder, or alterations to the season pass will result in cancellation of that pass.
• We may request identification to verify its validity.
• Season passes are non-refundable and non-transferable.
• To be eligible for a pass refund you must purchase the Refund Option concurrently with the season pass.
• A family consists of parents and/or children 18 and under living at home. Children 19 and over must apply individually.
• Full-time students over 19 years must be enrolled in four or more classes at the time of purchase. We require proof (receipt) of registration. Students are excluded from the family count and must apply individually.
• We require new passholders to show proof of age and address when picking up their passes, even if part of an existing family.
• Mail-in applications must provide full payment prior to deadline date and applications must be post marked prior to discount deadline dates.
• We can accept purchases over the phone. Though we will require your signature on the application form, we also accept faxed applications.

Family Discount

 

• Family Description: One or both parents and their children 18 years and under living in the same residence. Must provide copy of Medical Services Plan Bill as proof of dependants.
• Adult children 19 and older must apply separately and are excluded from the family discount.
• You can also include foreign exchange students or foster children on the family season pass, provided you present a letter of proof from the sponsoring organization.

 

Student Discount

 

• If you are an adult attending school full-time and are enrolled in at least four courses, you can save and buy the student pass. You must present current valid proof such as a receipt of your registration payment before we can issue the pass. Adult students are excluded from the family count and should apply individually.

  
  

  Release of liability

   

  • Our insurers require that a liability waiver be signed before any pass can be issued. Parents must sign the waiver form on behalf of their children under 19 years of age. In order for waivers to be valid, they must be witnessed by a Guest Services staff member.
  • Please read the Release of Liability Agreement.
  • Only the original Release of Liability Agreement is accepted (no faxes or photocopies).

The above prices include applicable taxes

Refund Option

Purchasing the refund option provides the assurance of a pro-rated refund due to illness, injury or employment transfers. Without the purchase of the refund option, season passes are non-refundable. Refund option MUST be purchased at the same time as your season pass.

Description of Coverage

Season pass costs will be refunded according to the schedule below. In the event of:

• Injury, sickness or death of a pass holder prevents participation in the sport for the remainder of the season.
• A pass holder is involuntarily transferred by his/her local employer making it necessary to move his/her residence outside a 200 kilometer radius from Crystal Mountain Resorts Ltd. provided that the date of the transfer is at least 45 days after purchase of the seasons pass.

Terms of Conditions

• Refund option must be purchased concurrently with the season pass.
• Crystal Mountain Resorts Ltd. must be notified and the pass surrendered within 5 days of non-participation.
• If a parent, spouse (including common law) or children under the age of 18 of a participating pass holder qualifying for a refund is also covered by the Refund Option and chooses to cease participation, he/she is eligible to claim a refund.
• Refund Option Rate: The rate for the refund option is outlined below. The refund option is not calculated on HST and will only be considered when the refund option has been purchased. The refund option fee is non-refundable.

Exceptions

This option does not cover loss:

• Caused or contributed by the intentional self-injury.
• Emotional disorders or pre-existing conditions;
• Loss for any event which at the time of purchase could reasonably have been expected to occur.
• Due to any injury or sickness that does not prevent the participation in snow sports.
• Due to acts of God, fire, vandalism, labour disputes, weather conditions or mechanical failures.
• Due to change in employment status other than transfer by current employer.
• Normal pregnancy.

 Schedule of Coverage
The pro-rated share of the cost of the Season's Pass for non-participation commencing within:

• Before the official opening - 90% of cost
• Before December 20th - 80% of cost
• Before January 15th - 45% of cost
• Before February 15th - 25% of cost
• After February 15th - no refund

The refund amount is not calculated on HST and will only be considered when the refund option has been purchased concurrently with the season pass. The refund option fee is non-refundable.

How to Present a Claim

• Present a claim in writing to Crystal Mountain Resorts Ltd.,
• Box 26044, Westbank, BC, V4T 2G3.
• Provide the following:
  Medical report from physician with
• Complete diagnosis
• Date of first medical treatment
• Prognosis, including statement that insured is unable to ski or snowboard
• Return of 2010/2011 Season Pass

OR in the event of a job transfer, provide a letter from your employer within 15 days of notification of transfer.

Don’t take a chance!

No refunds under any circumstances without the Refund Option.